Who we are

Welcome to Parallel Office and Document Solutions

Where our passion for exceptional service drives everything we do, we believe in creating a truly “customer-focused” experience that sets us apart in the marketplace.

quote
I observed numerous businesses in the print management industry lacking customer satisfaction as their driving force. I felt it was time to introduce something different.
Gavin Auckland
Managing Director

Our values

Collaboration

Together, we achieve more.

Expertise

Our in-depth knowledge and best practices are at the core of our offering.

Integrity

Encouraging transparent communication by saying what we mean and doing what we say

People

Supporting, developing and promoting the talents of our colleagues.

Inclusion

Fostering an all-encompassing culture of diversity, inclusion and respect at every level.

Our core values revolve around putting you, the customer, at the forefront of our priorities. We don’t just want to be a service provider for your business; we aspire to be your long-term business partner. Together, we can navigate the ever-changing environment and help your business not only adapt but thrive.

With over 20 years of experience in Managed Print and Managed Document solutions, we have honed our expertise to perfectly align with your unique business needs, now and in the future. At Parallel, we pride ourselves on delivering unrivalled service quality. Our highly stringent SLAs (Service Level Agreements) ensure that our service delivery is second to none. In fact, we confidently guarantee a remarkable 97% fleet uptime across all our cutting-edge hardware solutions. In addition, we regularly review and monitor your account to ensure we meet and exceed your expectations and business needs.

We understand that reliability is crucial to your operations. That’s why we offer solution reliability with the best-in-field technologies coupled with a fair price point. This winning combination gives you peace of mind and instils confidence in your staff, knowing that the Managed Print and Managed Documents side of your business is in our capable and trustworthy hands.

When it comes to finding a partner that perfectly aligns with your business needs, there’s only one choice: Parallel Office and Document Solutions Ltd. Let us show you why we are the ideal match for your aspirations.

Our Experts

Have An Expert Advisor Call You

We have a team of experienced experts ready to help; get in touch with us today to discuss your Managed Print and Managed Document solutions…

Get in touch

happy clients

What's
Our Client Say
About Us

Feedback

{"cpt":"testimonial","style":"1","columns":"1","show":"6","order":"DESC","orderby":"DESC"}

Working with Parallel Office & Document Solutions was really easy. The software & reporting they have provided gives a simple way of seeing accurate data on our printing operation. The units’ installation was incredibly efficient – in installing & configuring in excess of 100 machines – only one had an issue, and even this was solved quickly. Rolling out twenty-one sites in three weeks was some feat, but Parallel delivered every step of the way!

Craig Goody

Bunzl Cleaning and Safety IT Support Manager

Worked with the Senior management team at parallel who put together a bespoke printing solution across our 26 sites.
Very happy with the planning, implementation, cost and end result. Would not hesitate to recommend.

Craig

IT Manager

Working with Parallel Office & Document Solutions was easy. They understood our challenges and were able to specify a solution that solved all of the pain points our current contracts were causing. The support is great, and we now don’t have to deal with printer issues through the IT department, which frees up my team. The cost and time savings to the business have been huge.

Mark Rockett

Gama Aviation’s IT Director

After a free print audit and spend review, Parallel have delivered the cost savings promised, and increased our office productivity 3-fold with an innovative tailor made print solution designed specifically to work with our business needs. We cant recommend the team at Parallel highly enough….

Hina

Business Owner

Having worked with the senior management team at Parallel to put together our bespoke solution, we couldn’t be happier with the outcome. Everything discussed and promised during the sales and negotiation process has been executed exactly as expected and planned. Would highly recommend working with Parallel.

Ian

IT Manager

About Us